Privacy Policy
Last Updated: December 15, 2025
PyramixAI, a DBA of USciber LLC ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1 Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website (contact forms, newsletter signups)
- Create an account or request our services
- Communicate with us via email, phone, or other channels
- Participate in surveys, promotions, or events
This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device information and identifiers
Audio and Electronic Data
We may collect audio and electronic data during your interactions with us, including:
- Call recordings, voicemails, and call transcripts generated during interactions with our human or AI agents
2 How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, operating, and maintaining our services
- Responding to your inquiries and fulfilling your requests
- Sending administrative information, updates, and promotional materials
- Improving our website and services
- Analyzing usage patterns and trends
- Protecting against fraudulent or unauthorized activity
- Complying with legal obligations
- Quality assurance and training: Monitoring and analyzing communications to improve our AI models, customer service quality, and accuracy of responses
3 Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and providing services.
- Legal Requirements: When required by law, subpoena, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Protection of Rights: To protect our rights, privacy, safety, or property.
- Consent: With your explicit consent for any other purpose.
Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Text Messaging Opt-In Data: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4 Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
6 Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of marketing communications
- Data Portability: Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information provided below.
7 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. For more detailed information about how we use cookies, please see our Cookie Policy.
8 Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9 Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
10 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11 Communications and Consent
By providing your contact information to PyramixAI, you acknowledge and consent to the following:
Consent to Contact
You expressly consent to receive marketing and promotional communications from us via text message (SMS/MMS), email, and phone calls to the contact information you provided.
Automatic Dialing and AI Voice Consent
You specifically agree that we may contact you using an automatic telephone dialing system (ATDS) and/or an artificial or prerecorded voice, including AI-generated voice agents. You understand that these calls may be recorded for quality assurance and training purposes.
Opt-Out Instructions
Text Messages: You may opt-out of SMS communications at any time by replying STOP to any message you receive.
Voice Calls: You may opt-out of receiving calls by expressly stating your request to the agent (human or AI) or by contacting us at info@pyramixai.com to be placed on our internal Do Not Call list.
Help: For assistance, text HELP to the number you received messages from or email info@pyramixai.com.
Carriers & Liability
Carriers are not liable for delayed or undelivered messages or calls. Message and data rates may apply. Message frequency varies.
12 Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
PyramixAI (a DBA of USciber LLC)
2807 N Parham Rd, Ste 320 #1531
Henrico, VA 23294, US
Email: info@pyramixai.com